FAQs
What is Petforia?
Petforia is a trusted pet care brand specializing in calming & anxiety relief, flea & tick protection, hip & joint care, and grooming products. Our mission is to provide safe, high-quality, and effective solutions to support your pet’s well-being.
How long does shipping take?
We process orders within 1-3 business days, and shipping times depend on your location. Standard delivery usually takes 5-10 business days, while expedited options are available at checkout. You will receive a tracking number once your order is shipped.
Do you offer a money-back guarantee?
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a return within 30 days. Please ensure the product is unused and in its original packaging. For more details, check our Refund Policy.
Are your products safe for all pets?
Yes! Our products are carefully formulated and tested to be safe and effective for pets. However, if your pet has specific allergies or health conditions, we recommend consulting your veterinarian before use.
How can I track my order?
Once your order has been shipped, we’ll send you an email with a tracking number and a link to track your package. If you have any issues, feel free to contact us at info@petforia.co.uk.
How can I contact customer support?
We’re happy to help! You can reach out to us via email at info@petforia.co.uk, and our support team will respond as soon as possible.